TurboTax Free Edition ($0 Federal + $0 State + $0 To File) is available for simple tax returns only and has limited functionality offer may change or end at any time without notice. Try for Free/Pay When You File: TurboTax online and mobile pricing is based on your tax situation and varies by product.Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product. Satisfaction Guaranteed: You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return.(TurboTax Free Edition customers are entitled to payment of $30.) Excludes TurboTax Business. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. We will not represent you before the IRS or state agency or provide legal advice.
A simple tax return is Form 1040 only (without any additional schedules). TurboTax Free Edition: $0 Federal + $0 State + $0 To File offer is available for simple tax returns only with TurboTax Free Edition.Note: The Call option will not be available when TurboTax Support is closed. A phone number will then be provided, specific to your case, to speak directly with a TurboTax agent.
There will be some personal information gathered so a case can be created for you. Use the following TurboTax website to contact TurboTax customer service/support The next screen will ask for all your credit card information so you can pay for the account.Ģ) Contact TT support and have them unlock the return since you used another account for 2017:
On the next screen it will ask if you want Audit Defense, if you do not want this option just click on the Continue button. On the next page, to pay by credit card, click Continue. Then click on Print, save or preview this year's return. To pay the TurboTax online account fees by credit card, without completing the 2018return at this time, click on Tools at the left side of the online program screen.
To pay for the upgrade so you can access your prior year tax returns, assuming that you signed onto your 2018 account with the exact same user ID you used for the prior returns. If you want to include a state program with your order click on State Taxes and complete some of the state section. In the pop-up window, scroll down to the bottom, select TurboTax Plus, and click the Upgrade Now button. Click Upgrade, located near the top of your screen. You must enter some basic personal information in the Personal Info section of the program. (If you already have the Deluxe version or better chosen then you can skip the upgrade and go straight to the payment instructions) You have to start a 2018 return using the Free edition from this website. then you have 2 options.ġ) Pay for the 2018 program to unlock the prior year returns Since you didn't file or pay for a 2018 program under the same account that you used for the 2017 return.